Our goal is for you to love your purchase. However, if you would like to make a return or exchange, your return must be postmarked within 14 days of receipt of purchase, and the returned product must be unused, in the state you received it. Please note the following exceptions:
All monogrammed items and any other item marked as Final Sale, including all samples, are final sale and may not be returned; and all items on sale (including via promotional codes) 25% or more may only be exchanged for another item or for store credit.
For items shipped via paid ground or free shipping, a $9.99 restocking fee per order will be deducted from your refund. For items shipped express or internationally, the specific shipping charge will be deducted from your refund.
Please ship returns to the below address and include a print-out of your emailed order confirmation or reference to the original order confirmation (including name and date of purchase). Shipments of returns to us are at customer’s expense.
2 Main Street, Suite 18-126
Biddeford, ME 04005
* We highly recommend that you insure your parcel and adequately protect the product during shipment.
In the case of a lost package, IMMODEST COTTON requires tracking information with proof of delivery and is not responsible for reimbursement or compensation of product lost, damaged or stolen during shipment.
There is a limit on number of returns allowed per customer. Customers are only allowed to return 2 bags in any six-month period for a refund. Any additional returns will be treated as exchanges.
We reserve the right to refuse any returns that do not meet the above standards. Once your return is received and inspected, your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment within 5-10 days.
All exchanges are subject to availability and the same standards outlined above, provided that IMMODEST COTTON will ship the exchanged item free of shipping charges. Exchanges must be pre-authorized by IMMODEST COTTON.
There is a limit of 1 EXCHANGE per customer, per purchase.